When evaluating the performance of employees, it is essential to get feedback from their Line Manager, their colleagues, their direct reports and their customers and clients. This multi-faceted approach gives both you as the Line Manager and the employee insight into their personal effectiveness at every level.
Using 360-degree feedback software and professional competency frameworks can help your employees develop emotional intelligence, career development plans, appraisals and reviews. For too many employees it is only their boss giving them feedback on their performance, which is a one-dimensional view.
360-degree feedback, also known as multi-rater feedback, 360 review or 360-degree appraisal, is designed to get around this. Employees are rated on their performance by people who know something about them and their work. Each employee completes their own self-assessment of their skills and performance. This is normally against an agreed set of organisational competencies. The employee, self-assessment ratings are compared against feedback from their Colleagues. Direct reports, Peers, Managers, Customers or Clients.
This multi-source approach can give real insight into how different groups see that employee.
People gain much better self-awareness by learning how their colleagues perceive them. People generally like 360-degree feedback. They take things less personally and are more likely to take on board what’s been said. It helps people understand how their behaviour influences both their own personal effectiveness and how they impact the smooth running of the organisation.
It improves communication within the organisation and encourages a more open culture where giving and receiving constructive feedback is the norm. It is a very powerful driver for change both for individuals and organisations as a whole.
You can choose from our range of ready to go competency frameworks designed to suit most people and job profiles. We have designed questionnaires for the following job levels and types of roles:
We can take your existing competency framework and develop a question bank for each competency. We then draft the questionnaire and make it available for all participants online through your own online branded portal. We’ll set it up in line with your own corporate look and feel – to match your own website if you wish – and then pre-load it with your own competency framework to get you going. Thereafter you only pay our normal usage charges, and we look after technical support, maintenance and helpdesk. The whole process is paperless and automated. Once completed we will generate 360 appraisal reports for each participant.
If you choose one of our off the shelf questionnaires, we simply charge by the work set or person.
A work set includes everything you need to complete a 360-degree assessment for one person which includes questionnaires for the appraisee and as many respondents as you wish to choose, the downloadable feedback report. The price is not affected by the number of respondents providing feedback.
| From | To | Price/Work Set |
|---|---|---|
| 1 | 5 | £99.00 |
| 6 | 15 | £75.00 |
| 16 | 50 | £70.00 |
| 51 | 100 | £65.00 |
| 101 | 200 | £60.00 |
Once we have taken your existing competency framework and developed your own suite of questions, we will then draft a bespoke questionnaire and make it available for all participants online through your own online branded portal. The whole process is paperless and automated.
The set-up costs for this branded micro-site is £1500.00. Thereafter each report is priced as above.
For a FREE – NO OBLIGATION demonstration of our 360 degree feedback service contact us today to find out more.